Refund policy

Refund Policy

We want you to love your purchase! If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery.
To be eligible for a return:

Items must be unused, unworn, and in original condition
Items must be returned in original packaging

To start a return, please contact us at [your email address] with your order number.

Non-Returnable Items

The following items are not eligible for return or refund:

Custom or personalized items
Sale or clearance items
Gift cards

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos, and we will make it right.

Refunds

Once your return is received and inspected, we’ll notify you of approval or denial.
Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable, unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Exchanges

We do not offer direct exchanges. Please return the item and place a new order.

Contact Us

If you have questions about returns or refunds, contact us at:
📧 support@luckyclovermarketco.com